PES Collections operates as the specialized institutional recovery division of Payroll Expert Solutions Pvt. Ltd., delivering compliant 80+ desk telecalling floors, 100m geofenced field operations, and judicial warrant execution for North India's premier Banks and NBFCs.
Structured institutional separation of retail telecalling realization from statutory judicial and physical asset enforcement.
High-velocity, technology-driven telecalling paired with rigorous ground tracing for early delinquency, roll-rates, and written-off retail books.
Dedicated statutory enforcement wing executing magistrate court orders, receiver possession, and warrant coordination for secured assets.
Eliminating phantom visits, manual dialer delays, and compliance liabilities through automated systems.
Field executives cannot mark an address visited unless live GPS triangulates proximity within 100 meters. Photo gallery uploads are strictly disabled.
Calls hung up under 4 seconds cannot be falsely marked 'RNR'. Quality Control leads use live silent monitoring and 3-way conference barge-in.
Official bank payment gateway links and dynamic UPI QR codes are instantly pushed upon call disconnect, eliminating cash handling risks.
Every rupee collected is reconciled against official bank UTRs. Days are immutably locked with mandatory digital sign-offs before nodal dispatch.
Per RBI Fair Practices Code, outbound dialer lines and field visits are hard-frozen at exactly 07:00 PM until 08:00 AM the next morning.
All recovery professionals undergo mandatory Indian Institute of Banking & Finance (IIBF) certification, code of conduct audits, and KYC verification.
High-density operational reach across North India's critical industrial and retail lending belts.
| Regional Cluster | Operational Hub | Key Geographies Covered | Field Reach & Turnaround |
|---|---|---|---|
| Delhi NCR (HQ) | Rohini Sector 24 Central Command | North, West, South & Central Delhi, Rohini, Pitampura, Janakpuri, Connaught Place, Dwarka, Laxmi Nagar | Same-day 24-hr field reach across all 11 Delhi revenue districts |
| Haryana Belt | Industrial Route Command | Gurugram (Cyber City, Sohna Rd, IMT Manesar), Faridabad (NIT, Ballabhgarh), Sonipat, Panipat, Karnal | Dedicated bike fleet equipped with 100m geofence route optimization |
| Uttar Pradesh (UP) | Western UP Municipal Desk | Gautam Buddha Nagar (Noida, Greater Noida), Ghaziabad (Indirapuram, Raj Nagar), Meerut, Moradabad, Aligarh | Local police station warrant cells and DM Court peshi follow-up |
Join leading Tier-1 Banks and NBFCs leveraging our technology-governed calling floors, geofenced ground fleet, and in-house legal enforcement.